Frequently Asked Questions
How Do I Track My Order?
Once your payment is processed, your license key can be found in the “License Keys” section of our site. Alternatively, your key is sent to you by email, along with instructions on how to install. If you do not receive your key, contact us immediately for assistance.
How do I redeem my key?
Each order includes your license key, as well as instructions on how to install. Be sure to follow the instructions carefully to activate the product. If you encounter issues, contact us on Discord for assistance.
Is It Possible to Request a Refund?
We're happy to offer refunds within 7 days of your purchase, something that sets us apart from many resellers. If you're having trouble getting the product to work, or it doesn't meet your expectations, we’re here to help! Our team will gladly discuss a refund with our management if needed. That said, our primary goal is your satisfaction, so we’ll do everything we can to resolve any issues. Whether it's offering a replacement cheat, or future discounts, we're committed to making things right. We kindly ask that you reach out to us first before considering a chargeback, as any misuse of the system through chargebacks could lead to a permanent ban from our platform. Please know that our staff is friendly, understanding, and eager to assist in ensuring you have a fantastic experience with us!
Which product is the best gaming tool on the market?
At Tropical, we are dedicated to rigorously testing all our products to ensure they meet the highest quality standards. We pride ourselves on offering exceptional value with mod menus that cater to any budget! Each mod menu features unique options tailored to different player preferences, whether you’re focused on specific functionalities or budget considerations. Our mod menus allow for complete customization of your gameplay experience, providing everything from money drops, custom vehicle renders, extremely powerful crash options, and basic features such as aimbot. We encourage you to explore our selection of GTA V Mod Menus to find the perfect fit for your playstyle and desired features!
Still have questions?
At Tropical, we take pride in providing top-notch customer service. If you need further assistance or instant support, we invite you to join our Discord server and open a ticket for immediate help. You can also reach us through live chat right here on our website. Our support team is always ready to assist you with any inquiries related to our products, payments, or mod menu installations. We are committed to delivering fast and reliable support to ensure your satisfaction every step of the way.